Why should I choose ITsuperstore365.com?
- Because we care.
- We care about our products,
- We care about the environment and, more than anything,
- We care about the customers who come to us.
Will my item be in stock?
Yes, If you’re item is on the website then it’s on the shelves of our warehouse, ready to be despatched.
How soon will my order be despatched?
If you place your order before 3pm European central time (Berlin, Copenhagen, Rome-time) on week days, then it will be sent from our warehouse on the very same day.
Where can you ship items to?
We utilise all the major courier companies operating within the EU and the UK, giving us a network of carriers capable of delivering right across the UK and EU.
What are the standard delivery times?
Deliveries across Europe will take expect 2-5 week days if the freight carriers isn't somehow delayed.
What are the shipping costs?
We offer free delivery unless anything else is stated.
What standard warranties does ITsuperstore365.com offer?
We offer a 15-day return, 1 year of product warranty.
How can I pay for my order?
We offer PayPal and all major credit cards. Please get in touch if your preferred payment method is not available.
Can I collect the items I’ve ordered?
Sorry no, we are only an online based shop, but we ship out all working week days.
Does ITsuperstore365.com provide technical help?
Whilst the degree of technical help we can offer once the purchase is complete is limited, we’re happy to answer any questions you might have to the best of our ability. Contact us via the website and we’ll try to answer your questions or point you in the direction of someone who can.
Can I purchase outside standard business hours?
Our website is accessible 24 hours a day, seven days a week, allowing you to complete your purchase at the time and place which most conveniently meets your needs. Any orders placed will be despatched on the next business day.
Do you supply a VAT invoice?
Yes, we do. We automatically send an email containing all of the relevant VAT information to every customer.